Dear Patients of Edelweiss Dental,
We hope you and your family are in good health. Our community had been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the Amercian Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- In accordance with the Governor orders, masks are required upon entering the office.
- Our office staff will communicate with you to ask some pre-screening health questions.
- We will be taking temperatures of both patients and staff.
- We have hand sanitizer for you to use when you enter the office. You will also find some in the reception area and other places for you to use as needed.
- You may see that our waiting room no longer offers magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- We upgraded our HVAC system with an Atoms Air Matterhorn M1000 ionizer.
- There is frequent sanitizing of high traffic areas, door knobs, bathroom handles, countertops, etc.
- Appointments will be managed to allow for social distancing between patients. That might mean we have fewer options available for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you.
As well as reducing patients in the reception area. If it is preferred, please wait in your car until we call or text you to let you know we are ready for your visit.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 503-283-1198.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.